Request Your Personal Data

How to find out what online platforms know about you

Request your data stored by major online platforms with a GDPR request

The General Data Protection Regulation (GDPR) gives you the right to get a copy of the information that companies store about you. Below, we explain how you can request your data from the most important online platforms. And with BitsaboutMe, it is even easier: We not only show you what information is collected by whom, but also provide exciting visualizations and insights – completely private and with maximum privacy.

 

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On Facebook and Google, you can find out what is stored about you with just a few clicks. With other companies, you will have to put in a little more effort. We explain the necessary steps:


Facebook

On Facebook, you can easily request an archive file of your personal data. To do so, log in to your Facebook account and create a copy of your data under Settings > Your Facebook Information > Download Your Information. > Download Facebook Data


Google

Google will surely be the most used service. For several years now, Google has been offering you the possiblity to request your personal data via Google Takeout. The scope is large, so a selection of individual services makes sense. > Request Google Data


Amazon

You have certainly ordered many things from Amazon or have a Prime subscription. But Amazon stores much more data about you. You can request this information on their Support Page. Here you select “Other” and “Request My Data”. > Request Amazon Data


Netflix

Netflix knows a lot about you! You can request this information in your user account under Settings. From there, select Download Your Personal Information and then scroll to the bottom of the page and click on Submit Request. > Download Netflix Data


PayPal

You can request your transaction data from PayPal in your user account under Activity Download. Click Customize Report Fields there and activate the cart details and create a report of your transaction activity. > Download PayPal Data


LinkedIn

You can request your information from LinkedIn under Privacy > How LinkedIn Uses Your Data > Get a Copy of Your Data. Select the option The works: All of the individual files plus more and submit the request. > Export LinkedIn Data


PAYBACK

If you use your PAYBACK card on a regular basis, you have collected a huge amount of data. To request this data, send an email to datenschutz@payback.de to request an extract of your data stored by PAYBACK. > PAYBACK GDPR Request


Swisscom

Swisscom is the leading mobile phone provider in Switzerland. To request a data extract, send a letter with a copy of your ID to Swisscom. Decrypt the file you will receive with the separate password. > Request Your Swisscom data


With a free account on BitsaboutMe, you can bring all this information together and get an overview of your digital self as a first step. These overviews and analyses are private and only visible to you.

In addition, you have the opportunity to gain exciting insights from aggregated data, such as the Nutri-Score of your grocery purchases, your preference for organic products and discounts, or you can calculate your own carbon footprint based on actual data.

By combining your data from different online accounts, you create the basis for the second step: the creation of your personal data profile. You can share this data securely and self-determined with companies on the marketplace for a fee or make it available to institutions for research purposes. On the marketplace, you alone decide who you grant access and what your data is used for. You always have full control over what data you share with whom – and you can revoke your consent with just one click.

Get your data back now

Every day we use online services or give companies information about ourselves in other contexts. What we as users usually forget quickly, companies often store for a long time. If you want to find out where your data is stored, you will need a lof of perseverance and you should spare no extra effort.

Nevertheless, it is worth taking a look at the digital data mirror yourself. If you want to get an idea of what information companies have stored about you and your behavior, you can do so. According to the European General Data Protection Regulation (EU GDPR), the owner of a data collection is obliged to provide you with information in machine-readable form about what information is stored about you, where this data comes from and what it is used for. The company must anser such a request within 30 days – free of charge.

If necessary, the Federation of German Consumer Organizations (VZBV) provides a sample letter for data request that you can easily adapt and send.