BitsaboutMe is committed to protecting the privacy and security of its users’ personal data. Our Vulnerability Disclosure Program is designed to minimize the impact of security flaws on our platform and its users. If you discover a security vulnerability, please contact us at email@example.com.
Yes, you can export your data. We are an open platform that complies with the EU General Data Protection Regulation (GDPR). You can manage and extract all of your personal data as a JSON file. Just click the profile icon and navigate to the Download Data section.
Currently, we do not offer the possibility to correct your data. What you can do, however, is to delete incorrect datasets. You can also correct data at the source, but you will have to work with the data holder where the data originally came from. Once you have made changes there, these will be transferred to BitsaboutMe with the next update.
BitsaboutMe uses session cookies to manage the encrypted communication between the browser/app and the server. These cookies get deleted automatically when you close your browser, which avoids leaving a data trail behind. That’s why you don’t see a cookie disclaimer on our site. Furthermore, we use Matomo for tracking purposes to best protect your privacy while you use our service. You won’t ever find 3rd party cookies to profile and sell users’ data to advertisers on our site.
We use SQLCipher. SQLCipher is an open source extension of SQLite that provides transparent 256-bit AES encryption of database files. In the mobile space, SQLCipher has enjoyed widespread use in Apple’s iOS as well as Android for quite some time. To communicate with our servers, we use HTTPS end-to-end encryption only.
You can connect your bank account via our open-banking partner SaltEdge and import and categorize all your bank transactions. SaltEdge is PSD2 and PCI certified and uses bank level security, i.e., asymmetric cryptography with private keys on different servers. Importantly, BitsaboutMe and SaltEdge can only retrieve data from your bank account but never execute any transfers.
If you have any difficulties connecting your bank account, please contact firstname.lastname@example.org.
The receipt manager tool helps you to easily manage your finances on your mobile phone, saving you precious time.
Once you’ve connected your bank account(s) via SaltEdge, you’ll see a complete overview of your expenses under Finance: The e-receipts from your connected online accounts will automatically be connected to your payments. Additionally, the scanner enables you to effortlessly digitize and store all your paper receipts in a secure location. Learn more.
The IBAN (International Bank Account Number) and the BIC (Bank Identifier Code) provide information about your bank account.
In some countries like Germany and Switzerland, IBANs are commonly printed on bank cards and on bank statements. The IBAN is required for money transfers within Germany and in the SEPA area.
Unlike the IBAN, the BIC (aka SWIFT) identifies your bank rather than your individual account. BICs are either 8 or 11 characters long. These characters identify the bank, the country, and the location within that country. Your BIC should be in the same place as your IBAN: either on your bank card or on your bank statements.
In case you cannot find this information, we advise you to contact your bank directly.
If you click on your profile icon and then navigate to your connected data sources, clicking on a data source will bring up the statistics for it.
To connect your Gmail account to BitsaboutMe, you need to activate the IMAP protocol in your Gmail account settings and enable less secure apps. If there is still a problem, try clearing Captcha. You can find detailed instructions here.
To connect your GMX account to BitsaboutMe, you need to activate the IMAP protocol in your GMX account settings. You can find detailed instructions here.
If you’re having trouble signing up on BitsaboutMe, this may be due to one of the following reasons:
If you want to temporarily turn off tracking, you can disable the location service on your smartphone.
No, your data will not be deleted automatically. As long as you have online accounts connected under My Data, this data will be imported and stored continuously. If you want to delete this data, you can disconnect and permanently delete it by clicking on the corresponding data source(s).
If you use 2-factor authentication for your email account, you will need to make an additional setting to import your emails to BitsaboutMe.
Sign in with your email account and navigate to the security settings. You should see an option in the login/password settings to generate app passwords. Create a separate password for BitsaboutMe, which you can use to connect your email account to BitsaboutMe.
To import your REWE data, you must first enable the REWE eBon in your customer account: Log into your REWE customer account, connect your PAYBACK card, and activate the REWE eBon. Once you have done this, you can connect REWE to BitsaboutMe and import your shopping data. You can find detailed instructions here.
To connect your Yahoo account to BitsaboutMe, you need to create a special password in your Yahoo account settings. You can find detailed instructions here.
To connect your Bluewin account to BitsaboutMe, you need to set a new password for your email in your Swisscom account settings. You can find detailed instructions here.
To import your Facebook data, you must first make a copy of it. Log in to Facebook and navigate to Settings. Go to the Your Facebook Information section under Download Your Information, where you can create an archive file of your Facebook data. Download this file and upload it to BitsaboutMe. You can find detailed instructions here.
In order to import your Swisscom data, you first have to request your data. Send a letter to Swisscom and you will receive your data in a ZIP file on a data carrier in the mail within 30 days. You can upload the CSV files separately to BitsaboutMe. Detailed instructions and a letter template can be found here.
Geomasking offers an innovative way of sharing GPS data in an aggregated and anonymous form by only passing on information from previously clearly defined areas. All GPS data outside these areas is invisible to the data requestor. This allows you to share relevant information about your location without relinquishing your privacy. You can find out more about geomasking here.
To import your Netflix data, you must first download your Viewing activity file. Log in to Netflix and navigate to Account. In the Settings, you can export your data as a ZIP file under Download your personal information and then upload it to BitsaboutMe. You can find detailed instructions here.
Data security and privacy are top priorities for us. Therefore, we do not have a copy of your password, which would be necessary to restore your user account. This is how we ensure that no one—not even BitsaboutMe—can access your data without your explicit consent.
If you created your account in January 2022 or later, you received an automatic email with a recovery code. If you do not have a recovery code, you can create a new account with a different email address. Your old account will remain protected and will be deleted automatically after one year of inactivity. Alternatively, you can request the deletion of your old account at email@example.com, specifying the email address you used when you signed up. Once you have received confirmation from us that your account has been deleted, you can create a new account using the same email address.
Depending on your email provider, the delivery of the activation email can take a long time. Unfortunately, we do not have any control over this. We also recommend that you check the spam folder of your inbox. If you don’t receive an activation email or if the link has already expired, please contact firstname.lastname@example.org so that we can send you a new link to activate your account.
If you’re having trouble connecting your email, please check whether any of the following apply:
The following steps will help you to find the source of this problem:
For data based on email (Amazon, Coop), you can find more information under I cannot import my Coop and Amazon emails.
To import your Amazon data, you must first request your data from Amazon as a PDF file. You can do this on the Amazon support page under Prime and more. As soon as you receive your data, you can import the file to BitsaboutMe. Detailed instructions can be found here.
To continuously import your Amazon orders, connect your Amazon emails to BitsaboutMe.
To import your LinkedIn data, you must first request your data archive. Go to Settings and Privacy in the LinkedIn menu and navigate to the section How LinkedIn uses your data. Under Download your data, select The works: All of the individual files plus more and submit your request. Within a few days, you can download your data archive and import the ZIP file to BitsaboutMe. Detailed instructions can be found here.
In order to import your PAYBACK data, you must first request your data. Email PAYBACK and within a few days, you will receive your data request in the form of two PDF files. You can upload these two files to BitsaboutMe. Detailed instructions as well as an email template can be found here.
If you’re having trouble importing your Migros data, this may be due to one of the following reasons:
If you are unable to import your Google data, this may be due to one of the following reasons:
For security reasons, we do not offer the possibility to change your main email address. So, if you want to change the email you use to sign in to BitsaboutMe, we recommend that you delete your user account and re-register with a new email address.
Log in to BitsaboutMe, click on your profile icon, and navigate to Delete Account. If you cannot remember your password, contact email@example.com and request the deletion of your account. We will email you as soon as we have deleted your account.
If you want to change your password, click on your profile icon and navigate to Password Management.